WHAT DOES VIRGIN MOBILE CUSTOMERS SAY ABOUT THE SERVICE

Virgin Mobile Phone Complaints, Please post all your Virgin Mobile Phone Complaints in this section what's good or bad about the service, what response you have had from Virgin customer services, what's your verdict on Virgins Phone Repairs Team?
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WHAT DOES VIRGIN MOBILE CUSTOMERS SAY ABOUT THE SERVICE

Post by admin » Fri Jul 06, 2018 1:44 am

Matt from th Leeds are said;

Beyond awful. The absolute worst customer service for any utility I have experienced. Never touch these people - you will regret it if you do. Incompetent in everything they do. Nearly 2 hours of a call to query a bill that they messed up (they have basically taken several hundred pounds from us), to be passed from pillar to post with no information being transferred from one agent to the next, and then they hung up. I will never buy any service again from Virgin. Any part of it.